Privacy Policy

This Privacy Policy explains how Joysie Dimayuga ("we," "our," or "us") collects, uses, and protects your personal information when you purchase or interact with any of our products or services, including the 24-Hour Career Decision Accelerator™ and the Career Identity Code™ program.

By purchasing from or interacting with Joysie Dimayuga, you agree to the practices described in this policy. This policy complies with Canada’s federal Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy standards.

1. Information We Collect

We collect personal information that you voluntarily provide to us, including:

- Your name and email address (when you opt in, purchase, or contact us)

- Payment information (processed entirely by third-party platforms — see Section 4)

- Information you share during coaching sessions, assessments, or program participation

- Communication history (emails, replies, form submissions)

- Device and usage data collected automatically through our website and funnel platform (Systeme.io), including IP address, browser type, and pages visited

2. How We Use Your Information

We use your information to:

- Deliver the programs and services you purchased

- Send you emails related to your purchase, program content, or account

- Respond to your questions and support requests

- Send marketing emails if you have opted in (you can unsubscribe at any time)

- Improve our programs and website experience

- Comply with legal obligations

3. Email Communications

When you purchase a product or opt into our email list, you consent to receiving communications related to your purchase and, where applicable, marketing updates from Joysie Dimayuga. Every marketing email includes an unsubscribe link.

Transactional emails (e.g., purchase confirmations, program access) may be sent regardless of marketing preferences.

4. Third-Party Platforms & Payment Processing

We do not directly collect or store your payment information. All transactions are processed by third-party payment processors (such as Stripe or PayPal) integrated with our funnel platform (Systeme.io). These platforms have their own privacy and security policies, which we encourage you to review.

We may also use third-party tools for email delivery, analytics, and course hosting. These tools may have access to limited personal data as necessary to perform their functions.

5. Cookies & Tracking

Our website and funnels may use cookies and tracking technologies (including Meta Pixel/Facebook Pixel) to understand how visitors interact with our content and to deliver relevant advertising. You can manage cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

6. Sharing Your Information

We do not sell or rent your personal information. We may share information with:

- Service providers who assist us in delivering our programs (e.g., email platforms, hosting, payment processors)

- Legal authorities if required by law or to protect our rights

We do not share your information for third-party marketing purposes without your consent.

7. Your Rights

As a Canadian resident, you have the right to:

- Access the personal information we hold about you

- Request corrections to inaccurate information

- Withdraw consent for non-essential communications (e.g., marketing emails)

- Request deletion of your personal information, subject to legal and contractual obligations

To exercise any of these rights, contact us at [email protected].

8. Data Retention

We retain your personal information for as long as is necessary to fulfill the purposes outlined in this policy, including for the duration of your program access and any applicable legal retention period.

9. Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted at coachjoysie.ca with an updated effective date. Continued use of our services following any update constitutes acceptance of the revised policy.

12. Contact

Questions about these Terms? Reach us at:

Joysie Dimayuga

Email: [email protected]

Website: coachjoysie.ca